The Basics (but not limited to) in plain English:
- Nothing illegal! - No spamming, illegal pornography, unsolicited email, warez, cracks, codes, stolen MP3's etc...
- We bill monthly - no long-term contracts.
- If you violate any of our policies, NetProSoft.com will cancel your account (we always contact you first).
- You lose your money back guarantee if you violate our Terms of Service and Anti Spam policies.
The Legal Version
TermsBy accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
All services provided by NetProSoft.com and its underlying service providers may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, material protected by trade secret and other statutes, material that would cause harm to minors, threats and harassment, forgery, fraud, unfriendly network disruptions, and distribution of viruses. The subscriber agrees to indemnify and hold harmless NetProSoft.com from any claims resulting from the use of the service which damages the subscriber or any other party. The subscriber also agrees that NetProSoft.com may disclose, without subscribers consent, any and all information related to the subscriber and their service with NetProSoft.com to any law enforcement agent who makes a written request.
Right To Refuse Service and Cancel AccountsNetProSoft.com reserves the right not to accept registrations for any reason it deems appropriate. We also reserve the right to cancel an account at anytime, for any reason, other than those stated specifically in this policy statement, with 10 days notice. Accounts that violate any of the policies specifically stated herein, including late payment or non-payment of fees owed, may be canceled with no notice.
CommunicationOur primary means of communications with clients, including for billing purposes and technical support is through our support desk and by email. You must supply us with your current e-mail address so that we may contact you at any time. We cannot be held responsible for not notifying you of account cancelation if you do not supply us with your correct and current e-mail address. You should check your e-mail regularly to make sure you do not miss an important notice.
DeactivationIf any of these terms or conditions are not followed it will result in grounds for account deactivation. We reserve the right to remove any account without notice if any of the terms or conditions stated herein are violated. If such an occurrence takes place, the fees for that month's service will not be refunded to the subscriber. Fees for the entire month are due if the account is active for any amount of time, even just one day during that month.
If we deem it necessary to cancel an account for any reason other than those specifically stated in this document, we will give you a 10-day notice of cancelation by e-mail.
Transfer of ServiceSubscriber shall not transfer ownership of their service with NetProSoft.com to any other person or entity without prior written consent from NetProSoft.com. If NetProSoft.com agrees to allow the transfer of service, the new subscriber must agree to the NetProSoft.com Terms of Service and Anti Spam policies.
Term (length) of serviceAll packages are month to month billing with the minimum being 1 month. NetProSoft.com does not pro-rate monthly billing fees. NetProSoft.com does not require any long-term contracts for any of its services.
Service Level AgreementNetProSoft.com guarantees 99.5% network uptime as a general rule excluding scheduled maintenance and internet wide vulnerabilities (things like linux slapper, sql sapphire and others that have taken large parts of the internet down due to thing far beyond the control of NetProSoft.com), although we average 99.98% uptime. You can check our uptime through this link (third party uptime monitoring service)
Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of NetProSoft.com. Subscriber further acknowledges that the company's liability for its own negligence may not in any event ever exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.
PornographyPornography is prohibited on any NetProSoft.com account. NetProSoft.com will be the sole arbiter as to what constitutes a violation of this provision but in general if its legal for all ages to see, its ok, if you have to be 18 or 21 to view, then its not ok. NetProSoft.com also reserves the right not to provide services to customers that it considers, in its sole discretion, to be religiously or racially offensive or inflammatory. NetProSoft.com will not host warez or anything related to, promoting, or offering warez, serial numbers, cracks, illegal mp3's or anything else that would be considered illegal by the laws governing the citizens of the United States.
With the few exceptions listed above, we support the uncensored flow of information and ideas over the internet. We do not actively monitor the information that our subscribers transmit, however, we do react immediately to any alleged violations of any of our policies in which case we reserve the right to monitor anything on our system and any packet of information that traverses our network.