knowledge base

Frequently asked questions

  • How do I generate subcription forms for my website?
    There's a form generating wizard that will allow you to create subscription form attached to any of your autoresponders so that your website visitors can easily subscribe.

  • Can I import purchased or third party leads?
    Sorry, NO purchased or third party leads are allowed in our system.

  • Can I transfer my list from another ESP without making my subscribers re-confirm?
    We used to allow this but due to spam related issues, we no longer allow transfers without re-confirmation.

  • How many autoresponders can I create?
    You can create unlimited autoresponders no matter which plan you choose.

  • Can I upgrade my account when I outgrow my current usage?
    Yes, you can upgrade your disk space and bandwidth anytime. Please submit a support ticket to inquire about the rates.

  • Can I send html messages?
    Yes, you can send both text and html messages through your autoresponder. There's even an html editor built into the message composer that will allow you to create html messages even if you know nothing about html programming.

  • How do I cancel my account?
    Just open a support ticket and include your name and email address (include your receipt number as well for a quicker result). We will cancel your account asap.

  • Can I block a domain/email from subcribing to my autoresponders?
    Yes, you can block whole domains or specific email addresses from subscribing to any of your autoresponders.

  • What payment processors/gateways does your system support?
    At this moment, the following payment processors and gateways are fully supported: Paypal.com, 2checkout.com, Clickbank.com, Plimus.com, Alertpay.com, Authorize.net, Barclaycard. More are being added.

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